Bayswater (Average rating: 2.75)

 
Parking is FREE and right outside!
 
Lifetime Ratings (3 Combined Visits from 3 Nandoers):
 

 

Friendliness of Staff

Speed of Service

Quality of Food 

 Decoration and Cleanliness

Rating

2.33

3

3

2.67

Meaning

Quite rude. Ignored me as I walked past

10-20 minutes had passed

Average - just as you would expect

Standard Nando's, nothing bad, nothing exceptional

 
Individual Ratings:
 
Submitted by: Dr Omer
 
Date of last visit:    02/03/11
 
Number of visits?:  1st visit!
 
Additional comments: This was a horrible experience indeed. The lady ( an african british lady) at the cashier was so rude.I said Hello and she just looked at me and walked away , it was sometime before she came back and the hell began , speaking so arrogantly and in a very rude way she just made it the worse day in my life!! I am doctor and as I treat my patients with all the respect they deserve , I would expect to be treated the same when i go out, I am not asking for a special treatment or anything , just respect!! how difficult could this be! , she even didn't bother to appologise she just walked away and then another good man came he was kind enoguh to appologise on her behalf and offer us a discount , However I still feel miserable as she made it a miserable day.I would never ever go back inthere and would definitely never recommended it to any of my friends as she made me so emabressed in front of my colleagues whom I was inviting.It's nothing about racism because I -myself- am of African origins!! Sorry Nando's this was never the way I am used to be treated in in your restaurants!!!!!!!

 

Friendliness of Staff

Speed of Service

Quality of Food 

 Decoration and Cleanliness

Rating

1

3

4

4

Meaning

Rude. Where is the Nando's spirit?

10 - 15 mins - Nando's average

 Above average - noticeably tastier than normal

Very clean, newly furnished, impressive artwork and lighting

 
Submitted by: Damien
 
Date of last visit:    14/02/10
 
Number of visits?:  1st visit!
 
Additional comments: There was nothing inherently wrong with the food (when it eventually came out), but the whole experience was just terrible.
Firstly, the (obviously racist) manager intervened when Lap tried to claim a free whole chicken (with a 100% legitimately stamped card), and told him that one of the stamps (the one ON the half chicken) wasn't complete.
I went down instead, and was served.
 
Other than that, the place was absolutely freezing, we were seated next to a dirty broken window, we weren't shown to a table, or checked up on, there was no water machine upstairs, and the Coke tasted like melted ice lollies.
Worst Nando's I've been to so far.
 
If I rated Nando's, this'd get a 1G (I think Gloucester Road has set an unmatchable precedent for Nando's direness).

 

Friendliness of Staff

Speed of Service

Quality of Food 

 Decoration and Cleanliness

Rating

1

1

2.5

1

Meaning

Rude. Where is the Nando's spirit?

Asked repeatedly, 30 minutes have now passed. I need my Nando's

 Average but needs more peri spice

Very dirty, nothing on walls, I wanted to leave!

 
Submitted by: Mike
 
Date of last visit:    06/09/09
 
Number of visits?:  1st visit!
 
Additional comments: Parking is free at night but expensive during the day as it is central london. Staff were very friendly and service was very fast but the food wasnt quite up to standard... and my chips had almost no peri peri spice at all...

 

Friendliness of Staff

Speed of Service

Quality of Food 

 Decoration and Cleanliness

Rating

5

5

2

3

Meaning

Wow, I feel incredibly welcome! Recognised if you are a frequent visitor

I had only just got back with my cutlery and sauce

 Quite disappointing - seems rushed, may have some parts burnt, luke warm

Standard  nando's, nothing bad, nothing exceptional