Staines

Average Rating:

3.63 / 5

Staff:

Speed:

Decoration:

Food:

Two Rivers

Mustard Mill Road

TW18 4BL

01784 441678

Halal:

Nearby:

Half a mile walk from Staines train station and is a few minutes off J13 of the M25 by car. There is a Vue cinema on the retail park.

Parking:

Two Rivers retail park has just over a thousand car parking spaces and it doesn't matter if you go for the South or North car park etc, as anywhere will be just a moment's walk from Nando's. Priced at £1/1hr, £1.80/2hrs, £2.50/3hrs - but also free parking after 6pm.

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Full Reviews:

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

Date of Last Visit:

Saturday, July 27, 2024

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3.5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

The customer service from Precious was exceptional !! She was so welcoming, helpful with my nut allergy and warm. She really seemed like she was happy to be working and amplified our experience to become extremely positive !! Very happy

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Saturday, June 8, 2024

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Every time I visit this branch I am always welcomed amazingly. Precious is always!!!! Friendly happy and bubbly. We only come to this branch because of the staff

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

2-5

How Busy?:

Almost Full

Date of Last Visit:

Friday, March 22, 2024

Time of Day:

Mid-afternoon or late evening

Rating:

2.25 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

1 (Very dirty, nothing on walls, I wanted to leave!)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Unfortunately I have food poisoning from their loaded fries. I ate all of it and it’s currently Monday and I’m still suffering from a fever and diarrhoea!!

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

5-10

How Busy?:

Half Full

Date of Last Visit:

Friday, January 6, 2023

Time of Day:

Weekday Lunch

Rating:

2.25 / 5

Friendliness of Staff:

1 (Rude. Where is the Nando's spirit?)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Boneless platter and sides.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

10-50

Date of Last Visit:

Saturday, December 24, 2022

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

I order houmus with pitta bread and Peri drizzle. This was take away order 615. When I got home,. There was no houmus and no drizzle just pitta bread. I was so disappointed as I could not go back

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

2-5

How Busy?:

A few tables occupied

Date of Last Visit:

Monday, June 20, 2022

Time of Day:

Weekday Lunch

Rating:

2.5 / 5

Friendliness of Staff:

1 (Rude. Where is the Nando's spirit?)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

People who work there all look miserable. Even asking for where the toilets or utensils were seemed to offend them. Won’t be returning back here again. The person who was bringing out our food was so rude to me when I asked where the utensils were and said he would bring them to me and didn’t even bother. Had to then ask a guy who looked like the manager and he just pointed.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Sunday, June 12, 2022

Time of Day:

Weekday Dinner

Rating:

4.75 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

TJ was extremely friendly and kind to us! He made our visit to Staines Nando’s a great one. Thanks TJ :)

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Half Full

Date of Last Visit:

Friday, October 1, 2021

Time of Day:

Weekday Lunch

Rating:

5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Magda at the staines branch was very helpful and professional, 5* for her!

How Helpful?:

Author:

John Edwards

Number of Visits:

2-5

How Busy?:

Half Full

Date of Last Visit:

Sunday, May 22, 2016

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3.88 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

They had run out of balsamic vinegar and olive oil and didn't have the carrot cake for dessert. Otherwise it was a nice meal

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Saturday, February 6, 2016

Rating:

4.75 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Whole chicken

How Helpful?:

Author:

Daren Weston

Number of Visits:

10-50

How Busy?:

Half Full

Date of Last Visit:

Monday, October 19, 2015

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3.38 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

The sauce bottle's could have been a bit cleaner and the gents were a bit smelly but food was very good and nice and hot

How Helpful?:

Author:

Trevor Berry

Number of Visits:

10-50

How Busy?:

Almost Full

Date of Last Visit:

Friday, July 24, 2015

Time of Day:

Weekday Lunch

Rating:

4.63 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

I just love this place , go every 2 weeks a bit addictive is that a bad thing? Never whole peri peri chicken corn on cob & fries great parking and good local transport close to town centre clean and very nice welcome by staff thanks

How Helpful?:

Author:

Marc RYN

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Thursday, May 7, 2015

Time of Day:

Mid-afternoon or late evening

Rating:

4.5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

I had a wonderful meal at Staines Nando's after a job in Surrey that I finished around 3.30. There is parking right outside Nando's in an outdoor car park at £1 an hour which is reasonable.

How Helpful?:

Author:

jackie molyneux

Number of Visits:

This was my first visit

How Busy?:

10 - 25 minute wait

Date of Last Visit:

Wednesday, February 4, 2015

Time of Day:

Weekday Dinner

Rating:

3.88 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

2.5 (Average but needs more peri spice)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

This is my nearest branch but this was my first visit. the main reason for this is the location. it's right by Vue cinema so always too busy. and last night was just the same. customers milling about by the entrance, inside and out, so difficult to figure out who is queuing for what!!! the greeter used to work at Feltham. apparently. he was extremely friendly and informative. we had quite a wait for a table, it was situated upstairs. it's all a bit squished up there.

How Helpful?:

Author:

Gerry Louis

Number of Visits:

2-5

How Busy?:

10 - 25 minute wait

Date of Last Visit:

Wednesday, February 4, 2015

Time of Day:

Weekday Dinner

Rating:

3.75 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Got there about 6.45pm and the place was heaving. This place is always busy and orange weds probably doesn't help. But it's great that there's so much to do near the branch: cinema, harvesters, frankie & benny's and some rib place nearby. Up to twenty five minute wait and some 'confusion' as another Gerry tried to take my table... Nice try love!

How Helpful?:

Author:

Gerry Louis

Number of Visits:

2-5

How Busy?:

Half Full

Date of Last Visit:

Sunday, August 3, 2014

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3.13 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

3.5 (Average but with lots of peri-spice)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Woke up wanting Nando's just didn't know when I would get out of bed to get it. Settled for a late dinner so went to Staines to check out the re-furb. Well that's great they've put the kitchen and counter closer to the front but they had no sweet mash. And no normal mash so that was great.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

2-5

How Busy?:

Half Full

Date of Last Visit:

Friday, March 14, 2014

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

4.38 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Myself and my sister decided to go nandos in staines.
Food was Amazing and tasty.
Service was fast and staff very friendly.
specially joao Pedro who really looked after us, very helpful and made us feel comfortable.
Should be proud to have such a great member of staff who looks like he really enjoys his job.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

10-50

How Busy?:

Half Full

Date of Last Visit:

Wednesday, April 17, 2013

Time of Day:

Weekend Lunch

Rating:

2.75 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Place is normally full of pikeys, also the food never ever seems to be consistent normally burnt would rather take the extra 20 minutes and drive to Windsor from now on.

How Helpful?:

Author:

Ryan

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Thursday, March 7, 2013

Time of Day:

Weekday Lunch

Rating:

3.63 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

2.5 (Average but needs more peri spice)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

This branch is located on the Two Rivers retail park, which is only half a mile walk from Staines train station and is just a few minutes off J13 of the M25 so easily accessible. There are just over a thousand car parking spaces and it doesn't matter if you go for the South or North car park etc, as anywhere will be just a moment's walk from Nando's! Reasonably priced too at £1 for the first hour, £1.8- up to 2, £2.50 up to 3 hours - but also free parking after 6pm.

How Helpful?:

Author:

Pompey Ranger

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Wednesday, March 7, 2012

Time of Day:

Weekday Dinner

Rating:

4 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

4 (Above average - noticeably tastier than normal)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

This store is on the edge of 3 rivers shopping complex, with a multitude of open air on the level parking right outside. Charges during the day and free after 6pm, pay on exit.
A very new building with large window front, double height ceiling at front with upstairs toilets at rear and additional upstairs seating at side. Good mix of booths and tables and main till serving hatch is at the back. Good decoration and friendly staff.

How Helpful?:

Author:

Damien

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Sunday, November 13, 2011

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3.13 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

2.5 (Average but needs more peri spice)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

In the centre of the town, Stains Nando's was the 41st in the UK to open, and it's alright.
Parking in a nearby multi-storey, we turned up at about 4pm on a Sunday afternoon, and got a table right away. The member of staff who pointed us upstairs even gave us crayons and colouring pictures.
The upstairs area at first reminded me a bit of Manchester Printworks, but luckily the seating layout was where the similarities ended.

How Helpful?:

Author:

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Staines