Friendliness of Staff:
3 (Not bad. Did everything I asked of them)
Speed of Service:
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food:
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness:
3 (Standard Nando's, nothing bad, nothing exceptional)
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Really disappointed with the service. Our food was cooked and sitting under the hot plates for 15 minutes. The waiter brought the food over which was cold and I asked for fresh food and commented about it sitting under the hot plates for 15 minutes. The next lot of food took a while to come to us. There was not enough staff on the shift and instead of bringing food out they were taking more food orders and seating more people.