Friendliness of Staff:
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
4 (5 - 10 mins - Some conversation had begun)
Quality of Food:
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
The manager in particular, at the Walton branch deserves recognition for top notch customer service. It makes me as the customer feel very relaxed when the manager recognises a repeat visit by our family and gives great attention to make our meal a truly pleasant one.