Harlow (Average rating: 3.92)
Parking is a short walk and FREE or very cheap. Parking in the Asda car park right next door is 80p for 2 hours.
Lifetime Ratings (10-50 Combined Visits from 3 Nandoers):
| Friendliness of Staff | Speed of Service | Quality of Food | Decoration and Cleanliness |
Rating | 4 | 3.67 | 4 | 4 |
Meaning | Good stuff. Very polite | Some conversation had begun | Above average - noticably tastier than normal | Very clean, newly furnished, impressive artwork and lighting |
Individual Ratings:
Submitted by: William Bone 
Date of last visit: Fri 13/01/12
How busy was it?: Half full
Time of day? Mid-afternoon or late evening
Number of visits?: 10-50
Additional comments: Now before I begin my review I have to say that I have visited this Nando's probably more than any other Nando's in the UK. This was my first visit in a good year due to not visiting the area as much as I once did and have had very mixed experiences in previous years with both the service, friendliness of staff & the overall experience in the restaurant. Have found the staff to be very rude on occasions and think the the layout goes against the restaurant (too many booths and small tables and when busy it feels like everyone is sitting on top of each other).
However that was the past and this was visit was the present, firstly my visit was mid-afternoon on a Friday (Friday the 13th to be exact!) and with the past in mind I was hoping that it wasn't going to be another unlucky visit, to my surprise though we arrived at the restaurant and received a warm welcome, it wasn't really busy so we were given the choice to choose a table (I chose one of the rare medium sized tables!) and the person coming too/from our table (Robert?) was very friendly throughout the duration of our stay in the restaurant. Our food arrived (5 extra hot wings, peri chips, garlic bread & haloumi for me!) and was very good, again the person attending to our table was often asking if we needed anything else (offering to do refills etc!).
Overall the Nando's experience was very enjoyable and fairplay to the restaurant for putting on a good show (credit where its due!). Parking is also cheap (£1 for 3 hours I think) and there is also shops & a shopping centre nearby if you wanted to stop by and make an afternoon of it. :) | Friendliness of Staff | Speed of Service | Quality of Food | Decoration and Cleanliness |
Rating | 5 | 4 | 4.5 | 4 |
Meaning | Wow, I feel incredibly welcome! Recognised if you are a frequent visitor | 5 - 10 mins - Some conversation had begun | Great - Very tender, piping hot, not at all burnt, dripping in sauce | Very clean, newly furnished, impressive artwork and lighting |
Date of last visit: 03/09/09
Number of Visits?: My first visit!
How busy was it? Half full
Time of day? Weekday lunch
Additional Comments: This Nando's really is the epitomy of the word average. All the tables are quite close together (unless you're lucky enough to be given one of the two booths or don't mind sitting on one of the high tables with stools) and squeezing between them can sometimes be a nuisance. The food on this visit was particularly average, there was nothing fantastic about the chicken and my large peri chips were definitely short on peri salt in some areas.
The staff do the minimum here without leaving a lasting impression (apart from manager Vinnie, of course, who unfortunately wasn't working).
I finally understood that the water machine will never be fixed (it will only every distribute ice) as there is no water supply to it, I guess us tap water fans will be destined to ask for refills at the till for eternity at this branch!
| Friendliness of Staff | Speed of Service | Quality of Food | Decoration and Cleanliness |
Rating | 3 | 3 | 3.5 | 4 |
Meaning | Not bad. Did everything I asked of them | 10 - 15 mins - Nando's average | Average but with lots of peri-spice | Very clean, newly furnished, impressive artwork and lighting |
Date of last visit: 03/09/09
Number of visits?: 1st visit!
Additional comments: A pleasant Nando's with outside dining available. Next to a huge Asda with ample parking day or night. The staff were mostly very friendly and happy to help, while the food arrived quickly and to an above average standard. Nicely furnished and close to many high street shops in the usually bustling town centre. Station was quite far from the town centre so expect a decent walk if coming by train. Overall a good Nando's.
| Friendliness of Staff | Speed of Service | Quality of Food | Decoration and Cleanliness |
Rating | 4 | 4 | 4 | 4 |
Meaning | Good stuff. Very polite | Some conversation had begun | Above average - noticably tastier than normal | Very clean, newly furnished, nice atmosphere, well organised sauces |