Birmingham - Broad Street

Average Rating: 
3.46 / 5

Staff: 
Average: 3.5 (2 votes)
Speed: 
Average: 3 (2 votes)
Decoration: 
Average: 5 (1 vote)
Food: 
Average: 5 (1 vote)
118 Broad Street
West Midlands
B15 1ES
0121 632 6866
Halal: 
No
Photos submitted by: Pompey Ranger
Full Reviews:
Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Sunday, October 2, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store near the centre of Birmingham is on the rear side of a leisure development featuring a Cineworld and a pure gym. Down a side road which was a bit unsavoury with drunks and worse milling on the road. We were told it would be a half hour wait so we went to the pub over the road which was an experience.

The store is very dark within despite the double height ceiling, in fact the lower are at the back seemed brighter.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, December 3, 2015
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Me and my boyfriend were visiting Birmingham we were two hours from home and had an awful day.. The nandos was due to close in five minutes but when we enquired about closing times the young man joe at the till welcomed us in and Said we could order regardless of the fact they were due to close soon.. He was helpful as I had food allergies.. Friendly and spoke to us like we were friends from the past.

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, November 9, 2015
Time of Day: 
Mid-afternoon or late evening
Rating: 
4 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I knew there was no way this Nando's visit was gonna be as good as Grand Central but one still hopes.. Took a bit of a while to find this branch even after asking for directions but it's in the Fiveways just at the side.

thealicat's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Friday, June 13, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A trip to the cinema almost always begins (or ends) with a Nandos, so I wasn't expecting anything special from this vist, but this must have been the tastiest Nandos I have had all year.

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Friday, June 14, 2013
Time of Day: 
Weekday Dinner
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It was a standard nandos experience, made perhaps a little bit more tasty as it was the first real food I had eaten that day (considering it was dinner time). Nothing like a double chicken burger, peri chips and garlic bread (with one of the burgers going into the garlic bread to make a second garlic bread chicken burger) haloumi (also went in the burgers) and topped off with a free quarter chicken to refill your batteries after a long weekend of partying!

physicslad's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Friday, April 5, 2013
Time of Day: 
Weekday Dinner
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A solid meal from my local nandos. They always do quite well considering the popularity of the restaurant and today was an average wait for a weekend evening. The food came really hot and was delicious, unfortunately they had ran out of perinaise!

Blaynos's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, June 27, 2012
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Went to this Nando's a bucketload of times while at uni (especially in 1st year when I lived down the road). Solid, no-nonsense, epic Nando's every time (including the numerous times we got it to takeaway). There's a multistorey carpark next door, along with a cinema, and countless bars down Broad Street. Bowling across the roundabout too.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, February 25, 2012
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Loved this nandos! It's fairly big, spacious, and I've never had to wait for a table! The staff have always been really nice and made conversation, and asked us if we have a preferred place to sit (away from the children please!) It's on broad street so perfect if you are going for drinks after or to the cinema (opposite).

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, February 2, 2012
Time of Day: 
Weekday Dinner
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This Nando's is right next to a cinema and near a busy street of clubs and bars. There is a car park next to the restaurant that charges £1 an hour or free if you go see a movie and get your ticket validated.
The service was ok but ordered a full platter and found the chicken to be burnt in lots of places and a very small portion of chips. Also the Coke Zero fountain option was not working correctly. When I informed a member of staff they did not seem interested.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Friday, October 21, 2011
Time of Day: 
Mid-afternoon or late evening
Rating: 
1.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Very Poor. Waited 45 mins, did not receive food. There were 2 of us, 1 adult, 1 child...my boy had to go w/out in the end. Food finally arrived, it was completely wrong order.
Asked for mgr [James], he did not care, offered a refund and told me that he would also complain. Sent letter to MD, still waiting for reply. One thing was excellent, that was my refund.

James RYN's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
50+
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, October 15, 2011
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A trip to a city centre Nando's on a Saturday night with ten people is never going to be a quick affair, and this visit was no exception. To be honest, given how busy the branch was (people out the door waiting), a 30 minute wait for two adjacent boothes (5 per booth - a decent compromise) wasn't too bad.

Marc Joss's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, June 14, 2011
Time of Day: 
Weekday Dinner
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This is probably the most accessible branch for the typical Birmingham University student who lives in Selly Oak as the train to Five Ways takes 8 minutes and then it is less than a 5 minute walk to this branch!

Marc Joss's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, May 1, 2011
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The refurbished Broad Street branch is much more pleasing on the eye than its predecessor. The restaurant has a more open feel to it now the part of the wall opposite the counter has been knocked down.Improvements include the new location of the door which no longer causes a draft. This used to be a major irritation for any Nandoers sitting near the door!

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, April 17, 2011
Time of Day: 
Weekend Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Broad Street underwent a refurbishment a couple weeks ago and this was my first trip now it's been done up... and I was pleasantly surprised! This, together with the Bull Ring are the branches I've been to the most - and infact, my first ever Nando's experience was back in 2003 at this very Nando's, so it'll always hold a dear place in my heart!

sophiechow1's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, December 14, 2010
Time of Day: 
Weekday Dinner
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Didn't have to wait even though there were 14 of us, food was really good, chips especially were delicious this time! bit cold sitting near the door though, need to keep that door shut.

joel.kara's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, June 13, 2010
Time of Day: 
Weekend Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Really nice Nandos, set on the corner of a very busy Broad Street. The entrance is cleverly placed on the side of the main road, making a more enjoyable meal for customers.

I went with a large group and all the food was brought over within 5 minutes of the first dish arriving. It was quiet when we went, so this was expected. Will certainly recommend.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
Date of Last Visit: 
Monday, November 30, 2009
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Staff very welcoming, short queue at the tills, order processed quickly. Unfortunately, we were left waiting for food for over 20 minutes. We also asked for water to be refilled (since the self-service machine is permanently out of order) and were effectively ignored. Food was of particularly high quality - very tender, lots of peri spice on the chips. Nearby parking has recently increased in price from 80p to £1 for an hour.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
Date of Last Visit: 
Wednesday, June 17, 2009
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great location, next door to Cineworld and really near to different Student accommodations. The branch also has student discounts; there's a car park next door (not sure how expensive), and is not far from Five Ways station.

James RYN's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
50+
Date of Last Visit: 
Wednesday, June 10, 2009
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Average location and food but great student deal and staff are generally friendly. Many frustratingly still do not recognise me but others make up for it. Speed of service varies but is generally good. If you want more peri-spice just ask them when they bring the food over and they usually give you the shaker!

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
Date of Last Visit: 
Tuesday, June 9, 2009
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Cinema and parking nearby, train station 10-15 minutes (Fiveways).

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
5-10
Date of Last Visit: 
Monday, March 23, 2009
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

2 for 1, much tastyness enjoyed by all. One very awesome waitress. Cinema right next door.