Birmingham - Grand Central

Average Rating: 
3.63 / 5

Staff: 
Average: 4 (2 votes)
Speed: 
Average: 3 (4 votes)
Decoration: 
Average: 4 (2 votes)
Food: 
Average: 3 (2 votes)
Grand Central Shopping Centre
West Midlands
B2 4XJ
0121 633 3575
Halal: 
No
Nearby: 
New Street Station is below Grand Central Shopping Centre.
Parking: 
As with most Centres though, the further out you can park, the cheaper it is - and those that are well-signposted are the most expensive. For example, parking at The Mailbox is £2.50/1hr, £5/2hrs, £6.50/3hrs and up from there. Edgbaston Street is £1.50/1hr, £4/2hrs, £6/3hrs and up. New Street is £2.50/hr. If you are familiar to Birmingham and don't mind a 5-10 minute walk into the centre, then park over by Moor Street Station, where places like Coventry Street, New Canal Street and Bordesley Street offer 70p/hr up to maximum of £2.20 all day parking.
Photos submitted by: Pompey Ranger
Photos submitted by: Blaynos
Photos submitted by: James RYN
Full Reviews:
Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
Date of Last Visit: 
Tuesday, October 4, 2016
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

After the major disappointment of heading to Paradise forum which no longer exists lead there as it is still active on this site unlike my Cypriot stores. I headed into town and a lady in the Halifax told me that the best Nandos near by was the Grand central one. Whilst I don't normally like stores in shopping centres this one was surprisingly good.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, September 14, 2016
Time of Day: 
Weekday Lunch
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The meal was nice, to the point that I forgot my phone on the table, thanks to Lungi who ran after me and gave me back my phone.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, June 28, 2016
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Big up JEN!!!! Made our time eatting actually fun.

Natalie Laylor's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
Date of Last Visit: 
Monday, March 28, 2016
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We had the wings platter which was amazing.
Everything about my experience at this bands was great the presentation of the food and service I received from Abi (one of the staff) was great I want to thank her for making my first time at this particular nandos an enjoyable one.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, January 21, 2016
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This a new store following the recent construction of the new, New Street Station Complex.

My first visit was a little bit of a disappointment, though the customer service following my feedback was brilliant. Therefore, I returned last week and thoroughly enjoyed the meal!!

Food was cooked to perfection and the branch was extremely clean and hygienic. Staff were smiling and made an effort to check all was ok with our table.

Very impressed, I clucking loved it!

Gerry Louis's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, November 9, 2015
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A gorgeous hostess to greet you and a bright, fresh, clean new Nando's. What more could you ask for at 11.30 on a Monday morning?

7 minutes waiting time for amazing food, the sweet mash was still steaming as the waiter brought it over. I had a 1/4 chicken mango and lime with a portion of halloumi alongside the mash and it was a very good breakfast meal. The mash was flavoured really well and the chicken portion was a decent size.

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, November 6, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Being away I wasn't able to visit this one on opening day - but finally got round to it on the second Friday night it was open. It's in the up-market new Grand Central shopping centre, which is above New Street Station (where The Pallasades used to be). It means it's easy to get to by train (obviously) and there are also plenty of car parks around the City Centre.

Blaynos's picture
How Helpful?: 
Average: 5 (3 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, November 4, 2015
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Quite frankly, this was an absolutely astonishing Nando's visit. Several reasons to this, most notably that it was a) unexpected and b) the new Grand Central complex in which it's located is incredible!

James RYN's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, October 27, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I don't normally review dry run meals, but this was great so I thought I would anyway!