Birmingham - Grand Central - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Half Full
Date of Last Visit: 
Monday, December 11, 2017
Time of Day: 
Weekend Lunch
Rating: 
2.25 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Unfortunately this is the first bad experience I have had at a Nando's restaurant. They forgot to bring some of our order out and I couldn't get any of the staff's attention due to the fact they were all stood on their phones. The portion sizes were awful nothing compared to every other restaurant I'd been to. We were rushed to finish our meals and were asked if we could leave after we had just finished as people were queuing outside despite there being a full floor of tables upstairs that were completely empty. We were not made to feel welcome at all. Although I will always continue to eat at Nando's I definitely will not be returning to this restaurant.

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