Bluewater - Water Circus - Damien Review

Damien's picture
How Helpful?: 
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Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, February 26, 2011
Time of Day: 
Weekend Lunch
Rating: 
2.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Additional comments: Nando's 28 at the Bluewater shopping centre's "Water Circus" is situated at the bottom of a dusty stairwell, and shares its space with GBK, and a few other in-and-out restaurants.
The service was overall slightly slow and shoddy, with just one person serving dispite me being able to count ten staff from where I was standing in the queue.
Also I spotted that almost nobody currently seated had food in front of them, and there was a lot sitting under the heater.
Sure enough, some of our food had been left to go a bit cold.
Overall it wasn't all too spicy, and my chicken was a little on the stringy side.
As we left, there was a massive queue of people waiting to be seated, and I wondered why.
The visit wasn't disastrously bad (the toilets were clean at least), but the place could do with a fair bit of improvement in every field.

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