Bournemouth - BH2 - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, December 2, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We are regular Nando's customers . First and last time we are going to Bournemouth restaurant. Cashier clearly didn't want to be there and looked miserable. My food come out pretty much straight away but my parents took 25 mins , when I asked for mine to be placed on the heat the staff had a little winge . And explained the beanie pitta takes 20mins to cook . ( that's a first for us, it's normally quicker ) . All the food was replaced and fresh once it come out , but beanie pitta was soaked in oils and slid out of the pitta . No one asked how everything was going like they normally do. However a member of staff did come at the end and clear out plates away and asked how we were and he seemed the only person that was happy in that store . His name tag said elvis. We liked elvis .

But overall worst Nando's ever

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