Bromborough - Anonymous Review

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Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Date of Last Visit: 
Monday, December 14, 2015
Time of Day: 
Weekday Lunch
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

As this was my first visit to nandos, I decided to order the Lemon and herb double pitta. When it arrived at the table, I removed the little flag and began to eat. It seemed quite spicy and not what I expected from ordering a lemon and herd. Not knowing any different I continued to eat my lunch, noticeable not enjoying it as my mouth was on fire.

When the waiter came to clear our plates (his name was Ste) I mentioned about my chicken being spicer than I thought. He instantly realised the chef had made a error and offered me a free desert. He also offered 4 legs of chicken in lemon and herb to take away as I hadn't actually tried that flavor.

This experience changed my opinion and I would now go back.

I'd like feedback to go to Ste as he really didn't need to offer the free chicken , but did so without hesitation.

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