Bury - Elliott Waters Review

Elliott's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, September 27, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A day out near Bury, and a trip to the Nando's was in order. I consulted the App, and initially struggled to find the outlet, eventually coming across it after much wandering around. I entered the outlet, and was left standing for a bit, before being ushered towards a table with not so much as a welcome. Not a good welcome to what appeared to be (from research anyway!) quite a good outlet! The outlet is quite large, split in to two sections. You enter the outlet and arrive in a very small waiting area with no seats, which is also the divide. To the right and left of this little strip are two big areas of tables, with a walkway heading from the door to the till point and grill. The left hand side is much nicer to sit in, as there are fewer tables, and some nice booths available. I sat down at my table which was next to a big window, and after deliberating the menu, went to order.

Ordering a meal was not much better. I reeled off what I wanted, and when I went to pay, the till point seemed to struggle with the use of a Nandos gift card. It caused so much confusion, the manager had to attend and assure the Nandoca that it had actually worked. A little concerning really.

I went to the area where condiments, drinks, and cutlery is kept, and I was a little disappointed. The water and ice machine was covered with ice, and when using it, it was evident why. You would press the ice button, and it would take a while for ice to appear, and when it did, it spewed out ice everywhere. The cutlery was laid out across the table, rather than in pots, which was disappointing. I collected my cutlery and sauces, and returned to my table.

The food took around 15 minutes to arrive, which is OK, around the Nandos average. When it did arrive, the food was very good! It looked very appealing, and it tasted the sand too. I ordered a chicken burger mango and lime, with chips and salad. The burger bread was very crisp on the outside, soft on the inside. The chicken was very juicy, and smothered in Peri-Peri. The size of the chicken breast was very large too, much bigger than one I've ever had before. The chips were warm and crisp, and it was quite a generous portion. The salad was again quite a generous portion, which was crisp and delicious. Overall, a good meal!

After the main, I fancied a nice bit of cheesecake. The order was placed, and again it took around 15 minutes to arrive. The portion wasn't massive, ample, but the cream was in a jug which was nice.

One thing I did notice about the outlet is that the cleanliness is very good, and decoration also very good. The walls are creme in colour, resplendent with Nandos artefacts. The ceiling is quite high, and wood effect, with lots of windows adding plenty of natural light. Very good!

This outlet is located in Bury Town Centre, within "The Rock" shopping area, adjacent to Pizza Express and Frankie and Benny's. Don't rely on the Nandos App to get to this outlet, as it has restaurant in wrong location. The blue dot on the photo uploaded is the actual location, compared to the Nandos icon on the map.

Overall a good outlet, which serves excellent food. A little let down by getting there and the rather abrupt welcome, but all was put right throughout the visit.

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