Cardiff - St Davids

Average Rating: 
3.53 / 5

Staff: 
Average: 2 (2 votes)
Speed: 
Average: 2.7 (3 votes)
Decoration: 
Average: 2 (2 votes)
Food: 
Average: 2 (2 votes)
Bridge Street
St Davids Dewi Sant
CF10 2EF
02920 667878
Nearby: 
Parking: 
Photos submitted by: Pompey Ranger
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, March 30, 2023
Time of Day: 
Weekday Dinner
Rating: 
1.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I visited Nando’s in Cardiff for some dinner before a show, I ordered via the app, when my food arrived it was not right, I ordered a plain 1/4 chicken and it came out “hot”.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, October 19, 2020
Time of Day: 
Mid-afternoon or late evening
Rating: 
4 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Food was really good as usual. When asked to move tables to accommodate the children better as there was 6 of us the lady explained it wasn’t possible which is okay. But then to go over to the click and collect counter and talk rudely about our tables is totally unacceptable. Thinking we couldn’t hear anything being said but we could hear it all and see. With the hosts hand going on the forehead saying Oh my god and then talking rudely about our family to another member of staff.

Ellie Spencer's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Wednesday, December 20, 2017
Time of Day: 
Weekday Lunch
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Stood in a queue for a minute or two, chatted to folk who were waiting there too. Had a quick look at the Nando's menu, planned my meal and pudding too. The waiter came to show me through, found me a seat with an excellent view. Placed the order, table 32, decided to try something new. Chicken thighs, rice and salad too, frozen yoghurt - don't mind if I do! Well prepared by the kitchen crew, nicely spiced as Nando's do. A perfect lunch - a big thank you!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Thursday, December 7, 2017
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was served by Josh who was had excellent customer service skills. He was very friendly and helpful and made our visit very enjoyable. Later that evening my sister attended the restraunt who also had nothing but great things to say about the service he delivered. Holly :)

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, November 2, 2017
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.88 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Came in for my first time to grab some food before as a break in-between work as I had a late shift and grabbed my food to go. My friend got his pretty quickly and expected mine to follow soon after. It got quite full and 25 minutes had past but I'm a patient guy and know it's quite stressful at times but Bethany who severed us noticed we had been there a while a took my receipt to quickly find out where my food was and ensured me it was almost ready.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, September 27, 2017
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Went to Nandos in St Davids 2, Cardiff and was seated within 5 minute albeit busy. When ordering food, we were served by Ffion who portrayed excellent customer service skills, was friendly and just overall great! We also received great customer service from Keisha and Lady whilst eating our food. They were both friendly and welcoming, adding to our experience.

Siobhan Lucy's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, October 13, 2016
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

There is usually a bit of a queue to get into this restaurant so I was pleasantly surprised that we were seated quickly. Food was tasty (as usual) and arrived quickly. This isn't my favourite spot, as it's in a shopping centre you can sometimes feel a bit cramped for space. On the whole though, we had a good experience.. everything was clean, speedy and tasty!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, August 19, 2015
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Extremely friendly welcoming staff, pleasant atmosphere and amazing food.

Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, February 21, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.38 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This two storey store is on the upper level of the St Davids shopping centre near the cinema, whilst this area is open whilst the rest of the shops shut down in the evening you will have a bit of a hike to get to it around the outside of the centre is you approach from the wrong side like we did.

Leong's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, February 2, 2015
Time of Day: 
Weekday Dinner
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was on business in Cardiff for a couple of days. I stayed at a hotel within walking distance from the Nandos at St David's shopping centre. After a day 's work, I went into Nandos to have something to eat before I walk back to the hotel. My car was parked at the hotel car park so it is very easy to get out and have something to eat.

Vick123's picture
How Helpful?: 
Average: 3 (2 votes)
Author: 
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Monday, December 1, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nando St David

A friend and I were in Cardiff doing a bit of Christmas Shopping. After all day shopping we felt a little tired and hungry. We decided to stop at Nando’s St David’s Arcade to have something to eat.
It was only 7 O’clock in the evening. As soon as we walked in, the waitress told us that they have run out of chicken high, no rice and no garlic bread left. That was a bit of a disappointment.

Gerry Louis's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, July 20, 2014
Time of Day: 
Weekend Lunch
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was my second visit and luckily this time I could sit downstairs. It's nice that you can order upstairs but there's only one kitchen and your food is traversed across the restaurant.
Do not googlemap to get to this branch because it takes you all over the place. If you enter St David's from the end by John Lewis you'll find it very quickly! The walk made me hungrier I suppose.

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, November 29, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

SVC and I arrived in Cardiff on Friday night with one thing in mind after nearly five hours on a coach: where is Nando's?! We just about found it after getting dropped off in Cardiff city centre. The challenge was getting to the entrance of St David's which was actually open as it was too late for the retail part of the shopping centre. We eventually found the restaurant which is up the escalator near TGIs and other eateries.

LawVS's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, February 24, 2013
Time of Day: 
Weekend Lunch
Rating: 
3 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

St David's Shopping Mall is a very busy and popular location of Cardiff with a strong mix of restaurants including our very own Nando's. However, this has come at a cost. This Nando's is VERY packed. Especially on a weekend!

Archive's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, March 18, 2012
Time of Day: 
Weekend Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

In Eastside food court of St Davids shopping centre, right near the shops. Very tasty food as always. There is an upstairs and a downstairs. If you are unlucky enough to be put downstairs, you may have the queue to be seated right near you. Upstairs is very nice, at the side you can overlook what's below as it has a balcony set up. Short on cutlery each time I have been, but plenty of sauces.

Archive's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, June 18, 2011
Time of Day: 
Weekday Lunch
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The staff were very nice, not overly polite, which is what I like. However, the food wait was a little longer than expected, but perhaps that's what makes the food taste soo much better, right? Either that, or the food is generally amazing! Chicken pitta and chips was awesome, and the medium peri peri sauce was what made it for me, the best restaurant ive been to. What an amazing spicy flavour! I loved the chips especially. Froyo was really good, i even had seconds!

Archive's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, June 1, 2011
Time of Day: 
Weekday Lunch
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The atmosphere is really nice in this restaurant. Being in a food hall there are many restaurants around but the only queue was Nandos. Not a long wait at all, pretty good for a restaurant that is quite busy on a weekday lunch. Food cooked to perfection!

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Tuesday, November 2, 2010
Time of Day: 
Weekday Dinner
Rating: 
1.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Boy... I've NEVER wanted to get away from a Nando's but this one in St. Davids was an embarrassment to the Nando's name.

Housed within the St. David's shopping centre meant for fairly expensive parking - but understandable for a City Centre.

As you'd expect with such a busy shopping there were loads of restaurants available, so Nando's has to be on top of its game here!

Archive's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Number of Visits: 
5-10
Date of Last Visit: 
Friday, January 15, 2010
Rating: 
2.63 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

VERY slow service from this store, I love Nandos food but i don't think ill be going to that one again. Took me 45min to get a burger take out?!? Dont think the staff have been trained in customer service, very loud and manager degrading staff while customers are around. oh dear..