Dover - St James Square - James RYN Review

James RYN's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, May 27, 2018
Time of Day: 
Weekend Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was surprised to see the reviews for Dover Nando's are not so great, so I thought I had better try it out myself to see if things have improved!

Firstly the decoration, which is probably a 4.5/5, but on this occasion I'll award a 5/5. The whole restaurant is very new, completely clean, and has a nice little outside area, which on a hot spring lunch time, was the perfect place to sit! Only criticism there is that all the sauces, drinks, cutlery etc are right at the back, which is quite a long way from the outside area (at least longer than the average walk in a Nando's). What struck me the most about the decoration was a huge photo (yes photo, NOT art) of an African man dressed in a cloak made of keyboard keys - a very striking piece to study as you order!

Food itself arrived after about 15 minutes, but was sadly quite average. My butterfly was rather dry and burnt on top, while a salad we ordered came without feta cheese. This was soon corrected, but overall it didn't quite achieve an average 3.

Staff were all very friendly and had a smile on their faces. Manager quickly brought us feta cheese when we pointed out it was missing, and he even gave us extra to make up for it.

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