Earls Court - Gerry Louis Review

Gerry Louis's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, July 26, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

this has to be one of the smallest Nando's right? I mean there's hardly any seats and wherever they put you, you're still kind of at the front door.
they seemed to be understaffed as Chris came to greet me, albeit after about 6 minutes wait at the front, didn't give me the table i wanted, gave me a table which he then took away, then gave me another table right outside the kitchen door. I could see the washing room every time they took the plates away. the tables are very squished together also, but I suppose they're trying to make the best out of a bad thing. Why do they have paper cups in this branch? The host offered me one as I asked her to replace my dirty glass, but why would I want a paper one instead? also, the ladies before me in the queue still trying to use her paper loyalty card had me laughing on the inside.
6 minutes! I think that's the quickest my food has ever arrived. The mash was warm but compared to others I've had in other branches, it may have been one of the best portions. Size wise it was plenty, not a lump in sight and the colour was just right. It was amazing. I kind of wish i had remembered to order the garlic bread or halloumi to go with. I had 5 wings this time as I'd been eating Japanese junk food for most of the day but this was one of my best ever meals.
they still have the Nando's origin story on the wall which is great and why I gave it a 4 though i didn't really look around for decorations. Not that they can have many in this pokey little branch.
3.5/ 4 out of 5 just for one of the greatest meals. they miss a point for making me wait in the queue, the paper cup offer and sitting me near the kitchen.

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