Euston - zanrafel Review

zanrafel's picture
How Helpful?: 
Average: 4 (1 vote)
Number of Visits: 
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, September 12, 2011
Time of Day: 
Weekday Dinner
3 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

As my party and I entered this Nandos, we were greeted after sometime waiting by the draughty door with a very average "How many" followed by being seated. All seemed very distinctly average, besides the added bonus of having the sauces already set out neatly right on our table, which saved us from grappling with the standard Nandos problem of how to carry the cutlery / sauce / soft drink / napkins / extra plate in as few as possible trips. My party also admired some of the more unusual wall decorations, definitely ups the decor score.

Once we ordered our food, the problem of slow service began. An apparent mother's meeting had been arranged by the staff at the very time everyone (including other table's) food finished being prepared. We sat, called upon our waiter, no reply. Chit chat chit chat. I saw my medium hot Portobello mushroom halluomi wrap awaiting my consumption on the 'hot plate' equivalent waiting to be served. Alas it sat there for 15 minutes, along with all my friends food, whilst we attempted to beckon our waiter over. Some people even went and picked up their own food! A few disgruntled minutes later they grudgingly put the food on our table - how dare we disturb their chat.

Besides this fiasco, the food was just perfect, especially or medium; there was just enough spice / peri peri on my chips to satisfy the spice level I needed without needing additional spice sauces or without burning my mouth out. Brilliant!

This is an easily accessible Nandos; during the day the bustling Euston station serves up customers in quick succession, whilst after the congestion charge ends and parking becomes free (after 6.30pm) one can park across the Ring Road with only a 2 minute walk to Nandos.

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