Gloucester - Esme Wardhaugh Review

Esme Wardhaugh's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, February 22, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
4.88 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The Gloucester Quays Nando's really is the highlight of any weekend. The staff, no matter how busy the restaurant is, are always exceptionally friendly and welcoming. The restaurant was refurbished several months ago and is a delight to eat in. It’s large, with tables spaced apart so nobody feels cramped and is always cleaned to an impeccable standard. The quality of the food is usually fantastic – Peri Peri Chicken to be proud of. However, on the very rare occasion that standards may slip slightly, the staff are always quick to resolve any problem, either replacing the meal and or adding extras (Complimentary drinks or desserts on the house). The staff at Gloucester Quays Nando’s have wonderful customer service skills and I wouldn't want to eat anywhere else when out. Getting to the Quays is very easy – Gloucester has many free car parks that can be used, and it is only a short walk from the town center. Alternatively the Quays offer parking (at a small charge) above and to the side of the Quays complex.

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