Hammersmith - Broadway

Average Rating: 
3.51 / 5

Staff: 
Average: 3 (2 votes)
Speed: 
Average: 3 (2 votes)
Decoration: 
Average: 3 (2 votes)
Food: 
Average: 3.7 (3 votes)
22-26 Broadway
Hammersmith
W6 7AH
020 8741 5524
Halal: 
No
Nearby: 
Parking: 
Photos submitted by: Elliott
Photos submitted by: Pompey Ranger
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, March 8, 2017
Time of Day: 
Weekday Lunch
Rating: 
1 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I have visited plenty of Nandos' across the UK and I was shocked by the terrible customer service, the fact that it took my food 45 minutes to arrive and when it did, it was Hot not Extra Hot which is what I ordered, the chips were also cold and the rice tasted burned. I noticed staff were stood around talking instead of serving people their food which I think is just unacceptable. You need to do better, I will definitely not be returning to such a despicable establishment.

jackie molyneux's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Friday, June 24, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This is such an easy branch to travel to. It’s well served by the Piccadilly line, the Hammersmith & City Line and numerous buses to & from the Hammersmith bus garage.
They have some tables outside, for al fresco dining. But as we visited on a typical English summer evening, we waited for a free table inside. The greeter had quoted us 10 minutes, but I feel it was a bit quicker.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, March 22, 2016
Time of Day: 
Weekday Dinner
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

5 wings hot! With peri chips of course and the best ever choco LOT cake!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Sunday, October 18, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Staff member on the door did not inform the next member of staff on the door that me and my friend where waiting for a table so proceeded to sit other group of 2 who came in after us. I had to inform the staff member that we have been waiting for 15 minutes. Shortly after got seated and was promised a discount for the trouble but never actually got the discount.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, September 9, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Seba tended to our table,he was very helpful and polite.

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, March 22, 2015
Time of Day: 
Weekend Lunch
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

There needs to be a breakfast option though technically it was about twelve, this was breakfast for me....

Elliott's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, March 22, 2015
Time of Day: 
Weekend Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Hammersmith

Approaching the outlet, it is located on a corner opposite Hammersmith station, with tables outside and on this occasion, a sun blind too. I entered, which is through a curved glass corridor, to be greeted immediately by the Nandoca who showed me to my table. After a quick menu-ponder, I proceeded to order. This was fairly quick, and within a few minutes I was returning to the table.

Gerry Louis's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, September 3, 2014
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It's not the first time i've collected my own food and i'm certain it won't be the last. I was in and out of that nando's within half an hour and that's just how i like it. Started off rocky enough. No one there to greet me when i came in, Jay stopped serving someone at the counter so that i could get a table. The restaurant was not that busy so maybe that's why all the staff had disappeared? Because Jay went out of his way to accomodate me, they get a 3 for friendliness.

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, August 27, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

So onto the second day and time for more Nando's! My first stop took me to Hammersmith Nando's, which was just over the road from Hammersmith tube station. There's currently a load of scaffolding around the oustide, but Nando's is still very much open!

James RYN's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, January 27, 2014
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

My visit to Hammersmith Nando's took place on a rather quiet Monday night, and I was immediately seated and there was no queue at the tills. All the staff who served me throughout my visit were friendly and did their job perfectly.

Blaynos's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Monday, December 2, 2013
Time of Day: 
Weekday Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Went in for a late lunch takeaway as I'd earned my first three chillies. I asked out of curiosity if I could claim Halloumi cheese instead of an appeteaser (thought I had a chance given it's less than a third of the cost!) but they said that wasn't possible - fair enough, they don't make the rules!

Got the pitta with red pepper sauce along with a chicken burger and halloumi cheese - all of which was served quickly and tasted good when I got back to my desk.

Blaynos's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, November 4, 2013
Time of Day: 
Weekday Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I recently started working in Hammersmith so finally managed to pop down to get a Nando's takeaway. Phoned up on the way in to place my order without problem. When it came to payment in the branch, the staff member said that I had to quote the loyalty card number on the phone in order for it to be processed. I queried this saying that I'd done it before where I just come in and they swipe it - sure enough, this worked when she tried it.

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, August 7, 2013
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store just over the road from the bustling Hammersmith Broadway is in a key location and whilst well served by public transport I would hate to try to park a car here let alone a minibus. The outside is unassuming and standard in a firm stone building that's on a major road junction.

I was dinning here with my good friend Lola and I was using the gift card that I received in last months competition so was very excited for free chicken.

Marc Joss's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, December 31, 2012
Time of Day: 
Weekday Lunch
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I decided to pop into this branch a month after its hatching to see how everything is going and wasn't disappointed! The decor is impressive with a huge abacus (manager Robbie reiterated no other branch has one) in between the tables which greet you on the left as you walk in and some stunning pieces of South African artwork dotted around towards the back.