Liverpool One

Average Rating: 
3.49 / 5

Staff: 
Average: 2.3 (4 votes)
Speed: 
Average: 2.3 (3 votes)
Decoration: 
Average: 4 (3 votes)
Food: 
Average: 2.3 (3 votes)
Unit P1r
Merseyside
L1 8JF
0151 709 7780
Nearby: 
Parking: 

No photos have been submitted yet

Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Friday, July 14, 2017
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

"I visited Nandos at Liverpool One with my friends for my friends 13th birthday meal, and I can safely say the food was delicious, the food definitely did not take long only under 5-10 mins I loved it! Also, the customer service was brilliant very friendly and approachable to talk to very kind and friendly made sure to give a us a good visit the chicken and peri-sauce was out of this world they made sure our visit was fabulous and to recommend to friends.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
Date of Last Visit: 
Tuesday, March 7, 2017
Time of Day: 
Weekday Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Me, my partner and my 2 year old son recently visited your restaurant in Liverpool One and as we have have been there numerous times and have been quite happy with our food and the service we met one of your staff called Lindsay/Lindsey (A small lady). Lindsay was the most attentive, polite, friendly and caring members of your team we have ever met in one of your establishments and she was brilliant with our son (Reuben).

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Thursday, February 18, 2016
Time of Day: 
Weekday Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This is a very popular Nando's branch as we joined the queue already stretching outside the venue and were told it was a 20 minute wait. By ten minutes we were able to find seating in the front waiting area which accommodates at least 15 people and another ten minutes til we were given a table on the far side of the restaurant along the window. The window faces down into the high street where you can see the shoppers popping into Waterstones or people going into Jamie Oliver's restaurant.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Friday, April 10, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Always clean never a mess, had to wait a bit longer for food but not that long! Love Nando's

annienicolex's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, April 15, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had a deliciously succulent butterfly chicken breast accompanied with sweet potato mash and spicy rice. This is not just chicken... This is Nandos chicken mmmmmmm mm mmm

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, April 12, 2014
Time of Day: 
Weekday Lunch
Rating: 
2.13 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Waited over 20 mins for table. I sat down as my husband oradered the usual. Over 20 minutes passed and the food still had not been delivered, so when trying to actually find a member of staff and they were all in a huddle talking when the restaurant was full. After 45 min out meals came and were cold. And spicy potato mash was off so when I asked member off staff to change meal because of my needs they insisted spicy mash not stale. So hubby and myself stood up and left with meals left.

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, December 17, 2013
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was my second nandos in 4 days! Service is always amazing, and food always tastes so nice!! Makes me want another one the next day!! had a fab Christmas lunch with the girls in nandos!! :)

garypmcclean's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, September 8, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was our second visit to this branch, we had quite a wait for a table which was fine as we know this is very popular and busy branch.

Again like our first visit we noticed that everything was a bit rushed.

Eduardo Suarez's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Tuesday, March 6, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

fantastic Nando's in terms of friendliness and food quality, but the Liverpool ONE branch had no lids on the sauces (stereotype avoidance), one of the drinks machine was broken and the toilets were out of order.
The friendliness of staff would've annoyed some people, but it was funny generally.. 4x visits from one chap new to the chain.
I'd never really appreciated how important the pouring spouts were until there were none.. especially awkward with balsamic vinegar.

José Carlos Díaz's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, October 22, 2011
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Really good restaurant! Quite big and the staff was nice and very professional. I heard that it is one of the biggest in UK!!

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Friday, October 7, 2011
Time of Day: 
Weekday Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where is the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We decided that being in a new city that it would only be polite to acquaint ourselves with the local Nando’s; and we were not too disappointed. Being a Friday Lunch time it was quite busy, but we were seated in about 5 minutes and all the staff were pleasant and efficient.

garypmcclean's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Friday, September 16, 2011
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This branch is in the Liverpool One complex and as such as loads of shopping, a cinema available. It is the largest Nandos we've eaten in and although busy it all ran very smoothly.

We visited this branch while in Liverpool taken our daughter to start Uni.

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, May 5, 2011
Time of Day: 
Weekday Dinner
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Visited this one on its day of re-opening after a fire and water damage the week before... and having never been here previously I couldn't say if anything has changed! It didn't seem as though it had :-)

MarkARogers's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, April 26, 2011
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The place almost burned down a couple of days after I visited for the first time, so hopefully it's being repaired!

Decoration was as standard, but the view from the table was quite good (the fact there was a view at all is a bonus). The branch itself is as big as any Nando's I've seen, similar layout to the one in the O2 but very spacious which was a nice change.

Archive's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Number of Visits: 
This was my first visit
Date of Last Visit: 
Saturday, January 22, 2011
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nice food, but VERY SMALL PORTIONS!! only half a pitta :(

Archive's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Number of Visits: 
This was my first visit
Date of Last Visit: 
Thursday, April 1, 2010
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Next door to a cinema. In the centre of liverpool in a new shopping centre

Archive's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
2-5
Date of Last Visit: 
Thursday, September 10, 2009
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I love this Nando's! It's not my favorite (my favorite is in London - just a short walk from the Globe theater - perfect!) but it is a lot better than others. There are plenty of other restaurants nearby but Nando's is always the busiest yet it never seems over crowded. It is right next door to a cinema which is great for a night out. It is also above a main shopping street so you can make a full day out. The train station is about a five minute walk away across fairly flat ground.

Archive's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
10-50
Date of Last Visit: 
Sunday, August 23, 2009
Rating: 
3.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great location in Liverpool, right next to the cinema, opposite a milkshake place next to Chavesse Park and above all the shops!
Due to it being so central to the city, its always very busy, have waited upwards of 45 mins for a table before now (thats even before the wait for food!)

Marc Joss's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, June 6, 2009
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Located in the town centre surrounded by other restaurants and shops. This Nando's is huge and worth seeing for its sheer size but the overall experience wasn't great on a busy Saturday night. Problems with orders and a general feel of chaos slightly tarnished this experience.

Archive's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Number of Visits: 
This was my first visit
Date of Last Visit: 
Saturday, June 6, 2009
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Located in the middle of a nice mall, surrounded by shops and other restaurants.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Sunday, February 14, 1999
Time of Day: 
Mid-afternoon or late evening
Rating: 
1.88 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

i ate chicken. it was nice. Niall Horan wasn't there. I was sad.