Middlesbrough - Elliott Waters Review

Elliott's picture
How Helpful?: 
Average: 5 (4 votes)
Author: 
Number of Visits: 
10-50
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Thursday, March 6, 2014
Time of Day: 
Weekday Dinner
Rating: 
2 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Well, Middlesbrough, you disappoint again. For you Nandos virgins out there reading this, Middlesbrough is not the place to come and pop that Nandos cherry.

The welcome was non-existent, no-one at the door welcoming, and quite a few customers stood around. The only plus point here was that we were seated relatively quickly as a big rush of people left. Once seated, and consulting the menu simply to look interested (of course I've been to Nandos before!) it was time to order. There was quite a large queue, with one person on the till point which can take 3. Went and obtained the standard Nandos sauces (bit grimy) and had a glass of ice with some water, as the machine was a bit hyperactive.

Waited over 30 minutes for the meal to arrive, and when it did, it wasn't great. Had evidently stood around on the counter for a while before arriving. Bits of someone else's meal were on my friends plate (free food, can't complain), I had Burger which was meant to be mango and lime, was flagged as Mango and Lime, however tasted hot hot hot. Fireworks in the mouth. Food went down the trap, it's a Nandos, it's chicken, and it had some Peri-Peri. It's my nearest Nandos to home, so don't (yet) have an alternative to visit. Granted the resturaunt was busy, but I've been to ones which have been rammed and received much better service, ala Brighton - Duke Street!

The interior is starting to show it's age, plenty of dents, scrapes, and some lights out. Tables are squished in, we were in the middle pen, which was awful, as it's right by the queue for the tills and the cutlery bit. So whilst trying to eat my Peri Peri I had someone's rear end in my face. Queue awquad photos. Staff could do with cheering up too, all seemed pretty unhappy.

Middlesbrough Nandos is located next to Cineworld, handy for the cinema, although if you've got a date, you might want to consider the takeaway over the road.

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