Sheffield - West Street - Damien Review

Damien's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, May 17, 2014
Time of Day: 
Weekend Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The first Nando’s to open in Sheffield was on West Street, the 78th stop on our trail. West Street itself is a fairly central location, surrounded by many bars, pubs and shops and with a very frequent tram service running though. Our group of four adults and one child arrived at the restaurant early on a Saturday afternoon. A member of staff gestured that he’ll be over shortly and he was. He told us to go find a table and a minute of so later came to the table and dropped off the menus. A rare occasion where the “have you been to Nando’s…” line is not used.

The restaurant itself isn’t massive inside, but its laid out very well and feels very bright and airy inside, despite this. We made our food orders separately, so were served by all the staff on the tills. While the service wasn’t outright rude, it was a bit lacklustre, with clearly miserable staff milling around the place, and one of us being ignored mid-order for a ringing mobile phone. The food itself didn't take too long to arrive. None of it was bad, but almost everything on our table was a little dry (especially the chips) and everybody said their chicken lacked a kick (even the medium and lemon & herb eaters).

West Street went down in my opinion when I visited the cramped gents. Not only was this my first ever experience of a Dyson Airblade hand drier not working, but there was dry faeces smeared over the wall. Luckily I went here after eating, or I may not have fancied my food so much. It’s a shame that the food here is overcooked and the staff are less friendly than in your normal Nando’s, as the area is perfect and (outside of the toilets) the place looks pretty nice inside.

Add new comment

Plain text

  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
By submitting this form, you accept the Mollom privacy policy.