Southbank - Clink Street - jackie molyneux Review

jackie molyneux's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, December 5, 2016
Time of Day: 
Weekday Dinner
Rating: 
2.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We walked to the branch from Waterloo Station. It’s a bit of a trek but quite a pleasant trek if you walk along the River Thames. We arrived about 7.30 pm and the greeter informed us that we had 30 minutes to order and eat our food as the staff had their Christmas Night Out. Though she assured us that we wouldn’t be thrown out at 8pm, I found it a bit worrying.
The ordering process was laborious and the food took a while, so by the time it actually arrived at my table, it left me with 6 minutes to eat it.
I would like to add, at this point, that if the staff insist in loitering in the background waiting to pounce on the table to clear up, it will really NOT make for a happy diner.
The food? Nothing notable. Except the chicken quarter was titchy.
It’s a shame that my visit was spoilt by this, as the branch itself is stunning, it’s massive, with high ceilings and arches covered in metal plates. It’s on two main levels and it also has some booths towards the back in the direction of the loos.
It has some interesting artwork/collages & large wicker lampshades.
The female staff had ‘closed’ the ladies loo as they seemed to be using it as a changing room for party preparation. Therefore, there was a queue to use the ‘disabled’ toilet. We had to find a female member of staff to verify it was ok to use the main ladies loo.
I won’t be in any rush to return.

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