Stoke - Intu Potteries - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, December 19, 2015
Time of Day: 
Weekend Lunch
3 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

OK it was really busy and only just opened but it was not good. Staff were rushed and panicky, not one smile, floor manager was very rude to his staff. Opening nerves you can put that down to, you cannot excuse overcooked dry chicken though. Two of us had butterfly chicken, much smaller than other nandos and really dry so much so you couldn't eat some parts. My son had half a chicken which wasn't dry but tasteless he had it medium but said it didn't taste of anything. This town has waited a long time for nandos, we won't be rushing back.

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