Swiss Cottage - O2 Centre

Average Rating: 
3.61 / 5

Staff: 
Average: 3.4 (7 votes)
Speed: 
Average: 3.5 (6 votes)
Decoration: 
Average: 3.6 (5 votes)
Food: 
Average: 3.8 (5 votes)
O2 Centre
London
NW3 6LU
020 7435 4644
Halal: 
No
Nearby: 
Finchley Road tube stop (Jubilee/Metropolitan) and Finchley Road & Frognal Overground are a few minutes walk away. The O2 Centre is home to other eateries and a Vue Cinema.
Parking: 
The O2 Centre has its own parking priced at £3/2hrs, £4/3hrs, £6/5hrs, £10/7hrs and upwards from there, once you have validated your ticket.
Photos submitted by: Pompey Ranger
Photos submitted by: Elliott
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, January 2, 2024
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Fantastic Nando’s,everything spot on

oliveboy26's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, July 23, 2019
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great chicken! really love the layout of this Nandos

Wooo

AJ's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, April 18, 2019
Time of Day: 
Weekday Dinner
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was under 2 weeks old so I couldn't eat any chicken, but I enjoyed the decor and felt very relaxed at my first Nando's! The staff were very kind as well and offered me a high chair, which I politely refused as I couldn't sit up yet!

Adam's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, December 15, 2017
Time of Day: 
Weekday Lunch
Rating: 
2 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

When I arrived, there was no wait for a table and we were seated immediately. However, when I went to order, there were 18 people in front of me in the queue (picture attached). There were four tills, but only one of them was open. I asked a waitress why more people weren’t serving, but she walked straight past me! When I eventually got served, I was told there would be a ten minute wait for my food. This was at 13.34. I went to get cutlery only to find there wasn’t any.

Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, May 16, 2016
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store in the O2 centre which is based around a gym and has a few shops such as paper chase and a book shop.

Being inside a shopping centre it is a little dark and dingy and the front tables are basically eating in the shopping centre. However the large barrel with a table within it give real character at the back of the store.

The staff were friendly and communicative and did the necessary checks.

Adam's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, March 11, 2016
Time of Day: 
Weekday Lunch
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great Nando's experience. The waitress looked up as we arrived, smiled and said "your usual table is free - sit down and I'll bring a high chair for your daughter." Within a few minutes, my daughter saw her Nandino's Chicken Burger was ready. Unfortunately they hadn't brought it to the table because my Double Chicken Wrap wasn't ready. Because she'd seen it, she started crying. The manager saw this and immediately brought it to her. He then apologised for not bringing mine at the same time.

Semih Rodrigue's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, October 20, 2015
Time of Day: 
Weekday Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

First time at a Nando's in general. Impressed by the food. Good stuff.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, October 18, 2015
Time of Day: 
Weekend Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I Had Thigh Burger with Peri chips and corn. Fresh hot food and quick service. Lovely staff and friendly

Steven Castellino's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, April 27, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I have actually walked past this Nando's on many occasions, but never actually been inside. This was the perfect excuse to do so. I came after work as usual, so had to stay a little later to make the 7pm start. The O2 centre is located very close to both the underground station (Finchley Road) and the overground (Finchley and Frognal). There are also a load of buses that pass Finchley Road as it is quite a major road so I could have actually got one home!

PHISHYPENGUIN's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, April 27, 2015
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The staff at this Nandos made us feel very welcome, providing free starters shortly after we arrived. The service was prompt and polite and the food was to a high standard. I would definitely recommend this Nandos to someone looking for somewhere to eat in Swiss Cottage and hope to return again in the future.

Nicosarts's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
Date of Last Visit: 
Monday, April 27, 2015
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nandos reviewer dinner 21 (8th reviewer dinner I have been to) this place brought back a lot of memories and Nandos nostalgia as it happened to also be the first Nandos I visited many years ago. It hasn't changed a great deal over the years I must admit, it still is very much similar. The food was great, I had half a chicken (hot) peri chips and garlic bread with bottomless fizzy drink, all thanks to RYN having won a combo meal in the reviewer raffle before we ordered.

Elliott's picture
How Helpful?: 
Average: 4 (8 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, April 27, 2015
Time of Day: 
Weekday Dinner
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Another RateYourNando's reviewer dinner, this time in Swiss Cottage - The O2 Centre. This outlet is located very close to Finchley Road, West Hampstead, and Finchley Road and Frognal stations which between them are on the Metropolitan, Jubilee, Overground, and Thameslink lines giving excellent coverage to all of London, and most of the South East. There are also a large number of bus routes passing right outside, simply look for Swiss Cottage - The O2 centre, on Finchley Road.

Blaynos's picture
How Helpful?: 
Average: 2.3 (3 votes)
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, April 27, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

RYN21 was held at the extremely well located (for me) Finchley Road O2 Centre. Not my first time to this branch (just checked, and I've done the whole nearest station etc. before)... Initially thought I might not make it to the meal as I picked up a headache at work due to the office turning into a greenhouse with all its windows and a broken air-con system (talk about first world problems).

Gerry Louis's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Monday, April 27, 2015
Time of Day: 
Weekday Dinner
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Not my first time and not my last at this branch.

The staff were nice enough. Got to the till first after the raffle but Janko or whatever didn't give me my receipt, so took a while to get a copy. Plus it didn't show that my chilli was given despite spending over £10, though that was one of £50 worth of Nando's vouchers that I picked up that night.

BaronSamedi1980's picture
How Helpful?: 
Average: 5 (5 votes)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, April 27, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I travelled to my first ever RYN's reviewers dinner via train getting off at West Hampstead Thameslink station and then walking the short distance from there to the O2 Centre (10 mins on foot). To get from the station to the Nandos I walked through the O2's centre main outdoor car park and I can report that the were plenty of parking spaces available, priced reasonably at £3 for 2 hours which should be long enough to enjoy a Nandos meal.

Anonymous's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, December 31, 2014
Time of Day: 
Weekday Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Ordered two chicken burgers, was shocked as the burgers were not very big and the portion of the French fries was even worse.

Blaynos's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, December 22, 2014
Time of Day: 
Weekday Lunch
Rating: 
3.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I'll do a double review in this - both one of the restaurant and one of using the Nando's app to order food. I've been to this Nando's before but not reviewed it; and it's one of the more curiously named branches. It's located in The O2 centre on the A41 Finchley Road (which pre-dates the O2 dome in North Greenwich), just as you enter on the right hand side. There's a few shops in the centre, a Sainsbury's supermarket at the back of it and a Vue cinema upstairs.

Charles Delroy's picture
How Helpful?: 
Average: 5 (2 votes)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, October 5, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I hate to give a bad review - but this is the SECOND time I've been to that nandos and the frozen yogurt machine has just "stopped working" even though I have told the staff and management and waited 10-15 minutes for it to be looked at. £3 for frozen yogurt and money down the drain. I was lucky to get one "very small" portion.

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, June 27, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

So onwards to the next Nando's and so I headed to the O2 Centre in Swiss Cottage. I walked the mile or so just so I could attempt to keep my metabolism moving... but again this Nando's is serviced by Finchley Road tube stop (Jubilee/Metropolitan) and Finchley Road & Frognal Overground. The O2 Centre is home to other eateries, a Vue Cinema and parking priced at £3/2hrs, £4/3hrs, £6/5hrs, £10/7hrs and upwards from there once you have validated your ticket.

Serub15's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, May 14, 2014
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great service. Food arrived very quickly.

Tables a bit too close together which meant people constantly bumping in to each other.

Consistently a good nando's, though

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, November 30, 2013
Time of Day: 
Weekend Lunch
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Lately food quality has been going down this has been noticable over the last six months. Chips not up to scratch.

Gerry Louis's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, October 27, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The staff were friendly, I got seated straight away. The only complaint I could make is that for some reason they only brought half of my food out. I would have preferred to wait til everything was ready before being served. By the time I did get the sweet mash, it wasn't served as a fino side, so the portion was quite small. Maybe it was because they were so full?

Jaffroman's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, August 28, 2013
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The barrel is awesome and I always want to sit there.

Christopher Poole's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Wednesday, May 22, 2013
Time of Day: 
Weekday Dinner
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Mediterranean salad with chicken hot
Soft drink
£10.25

Adam's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, January 12, 2013
Time of Day: 
Weekend Lunch
Rating: 
2 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This will be my last visit to this branch. Second awful experience in a row. Two strikes and you're out! Victoria left me standing at the till halfway through my order to go and answer the phone. Because there is no door to this branch, it's just an open walkway by the entrance of the O2 centre, it was freezing cold (even after I moved tables). I had to keep my coat and scarf on. The food took 22 minutes to arrive. Even though we had paid for cheese on our burger, it didn't come.

Maria Luciano's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Friday, January 4, 2013
Time of Day: 
Weekday Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Lovely lunch!

Adam's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Friday, January 4, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.38 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

As always with this branch there wasn't a wait for a table and the food came quickly. But the staff were awful. They got my order wrong (brought a mixed salad instead of the Mediterranean salad with chicken which I ordered) Victoria refused to accept she'd brought us the wrong food - and when I showed her the bill she walked away and changed it without saying a word. The portions in this branch are getting smaller each time I come. The frozen yoghurt machine was broken too.

Adam's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, December 9, 2012
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was amazed - we went at about 4pm....it's the only time I've ever been to this branch without having to queue. It got better - I found an old Nando's card, fully stamped, but about six months out of date. I presented it when I ordered, and they accepted it and gave me a free whole chicken!

zanrafel's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Monday, December 3, 2012
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Love sitting in the barrel. Go there to find out what I mean! Food always significantly more drowning in sauce. Although I'm my last visit my friend (cough cough Marc) complained his chicken was too small. Embarrassing!

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, November 5, 2012
Time of Day: 
Weekday Dinner
Rating: 
1.88 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I hadn’t had Nando’s in a month and a half as I’ve been living in France and was very much looking forward to a pleasant Monday evening visit at Finchley Road o2 Centre Nando’s during a long weekend back home. The visit started well as we were seated straight away (this branch gets notoriously busy on the weekend but this was a Monday) and we were also seated at the supposed best table in the house: the barrel!

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, October 8, 2011
Time of Day: 
Weekday Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

In a shopping centre just below a cinema, perfect pre/post film meal! Tube station basically next door, and it's always warming in the winter when it's cold outside. I ordered extra-hot and it had just the right amount of spice, hot, but not unbearable. The chicken was tender, and the sides were all hot and generous portions. Love Nandos.

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, August 3, 2011
Time of Day: 
Weekday Dinner
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Swiss Cottage Nando's offers the best and the worst in terms of seating. If you're stuck near the entrance, you are likely to have to squeeze between tables to get to your seat which is rather unpleasant. If you're lucky enough to sit at the back, you may be in a luxurious booth or on a more secluded table, timing of arrival is everything!

Anonymous's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, May 19, 2011
Time of Day: 
Weekday Dinner
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I enjoyed the night out with my fiance and his family; the food was nice, this Nando's has lots of shops surrounding it and is well connected via Finchley Road Underground Station, and by bus. There is also a pay and display car park just outside the O2 Centre.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
Date of Last Visit: 
Monday, December 27, 2010
Rating: 
2.75 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Because of some fault with the water, I was unable to visit the West Hampstead branch of Nando's with some of my friends. Instead, we were directed by the man locking up to go to the O2 Centre Nando's and say that we had come from West Hampstead so that we could get free drinks. So armed with this, we walked the ten minute walk to the O2 Centre.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
50+
Date of Last Visit: 
Saturday, August 8, 2009
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Basically for the last 4 years we've been allowed to go out of school for lunch. and there just so happens to be a nandos very near by!! i've literally been over a few hundred times, hand-on-heart.

tafek's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
Date of Last Visit: 
Wednesday, January 14, 2009
Rating: 
3.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

An awesome Nando's