Taunton - Anonymous Review

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Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, February 17, 2016
Time of Day: 
Mid-afternoon or late evening
3.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was my first visit at nandos for myself, my son and husband and had heard some very good things about the restaurant so we were very excited to visit. The food was delicious and I loved the refillable drinks!!!! The majority of the staff were very kind, welcoming and friendly when we first walked in. Although when I went up to order our food, I then began to feel uncomfortable and I didn't feel like a paying customer. I was served by a young lady with blonde, curly hair who I found to be rude and inappropriate with her use of language, she was very loud and in my face. She seemed to be having a conversation with another staff member behind the counter and I felt as though she wasn't really paying attention to anything I was saying as she was more interested in the conversation about when her next break was. All I wanted was a lovely meal and I feel like it ruined the whole experience for me.

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