York - City Centre

Average Rating: 
3.51 / 5

Staff: 
Average: 4.5 (2 votes)
Speed: 
Average: 4 (2 votes)
Decoration: 
Average: 4 (2 votes)
Food: 
Average: 4.5 (2 votes)
12 High Ousegate
North Yorkshire
YO1 8RZ
01904 679103
Nearby: 
Parking: 
Photos submitted by: Pompey Ranger
Photos submitted by: Elliott
Photos submitted by: Elliott
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, June 22, 2016
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We was greet at the door by a very friendly guy and we was quickly shown to our seats. Elle, served us at the till and was really friendly, polite and even advised us on what spice to get.

Adele Laverick's picture
How Helpful?: 
No votes yet
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, October 23, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Amazing

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Sunday, October 4, 2015
Time of Day: 
Weekend Lunch
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Called into this store on the way north, right in the city centre on a pedestrianised street it was difficult to find parking but opted to park in the multi storey above the Copper gate shopping centre.

Elliott's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, July 19, 2015
Time of Day: 
Weekend Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Decided on Nando's for Sunday lunch, and what a disappointment! A scrawled notice on the door advised some items were missing from the menu, and that there would be an at least 30 minute wait due to 'technical problems'. Oh dear.

Elliott's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, June 6, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Arrived York City centre outlet with Gerre, an outlet I have visited many many times before. Entered, and were shown to a table.

The staff were pretty friendly, even engaging in some banter when we arrived. Ordering process was fairly simple and as expected.

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, June 6, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had to delay reviewing this branch so that mine and Elliott's reviews weren't subconsciously the same and I've sort of forgotten everything.

Emily East's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, May 19, 2015
Time of Day: 
Weekday Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I tried the sweet potato wedges for the first time - very nice but wasn't a fan of the seeds that came with it. Very friendly staff and efficient service. A very decent Nandos experience!

Elliott's picture
How Helpful?: 
Average: 5 (5 votes)
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, October 14, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Late night Nandos trip on the way home, popped in to York, as this was the most convenient outlet.

Elliott's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Sunday, August 24, 2014
Time of Day: 
Weekend Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Another visit to the York outlet in as many months, this time on a bank holiday Sunday. What a mistake that was!

Jonathan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, August 17, 2014
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was my first visit to the City Centre branch in York. It was a decision between this one and the Monks Cross branch however we chose this one simply because it was open later (Monks Cross shuts at 8pm on Sunday).

Elliott's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, July 19, 2014
Time of Day: 
Weekend Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It's been a while since a trip to Nandos, so whilst on a day trip in York, a visit to the city centre outlet was specifically made.

Elliott's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, May 26, 2014
Time of Day: 
Weekday Lunch
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A trip to York and a trip to the Nandos where it all started for me!

Entered the outlet, and was greeted by a Nandoca, who swiftly showed us to a table right by the window. After sitting down, it became quite hot, so we moved to the next table, which is much cooler. The resturaunt is on two levels, the ground which extends towards the rear of the outlet, and an upper level which also contains the toilets.

Marc Joss's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, April 19, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A lovely day of sightseeing came to a close with another Nando's visit in the fine company of Marco. This was an important visit as it was my 136th different Nando's visit bringing me level with James and this sure was a memorable visit.

Mediterranean's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, April 19, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great venue (the first floor has a beautiful sight on the cathedral!) and very good chicken!! the mixed leaf salad was really good.
The restaurant was almost full but we had our food quite quickly and the staff was very nice and talkative.

Sammie Kay's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Friday, February 28, 2014
Time of Day: 
Weekday Lunch
Rating: 
4.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

i like this nando's, although be aware it can get VERY busy during the tourist season as it is the only branch!!

another tip would be to be aware that the spice levels of the peri peri sauce always seem to be hotter here, so if you usually go for extra hot, i would bump down to hot (trust me, i learnt the hard way and burnt my innards for a whole 24hrs! ouchy!)

make sure you pick up a wristband for free entry into the local nightclub! ;-)

*thumbs up*

Paulm's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, February 1, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

First time, very impressed need another place in York though ! City centre nando's no parking.

Gym Monkey's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, September 25, 2013
Time of Day: 
Weekday Lunch
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Shoved near food hatch. No decoration apart from staff photos. Food was ok but they should have opened upstairs instead of cramming us downstairs.

Adam9154's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
02-May
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, January 5, 2012
Time of Day: 
Weekday Lunch
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was my third visit to Nando’s this week, and by far the best. After a disappointing trip to Durham Nando’s, (Which was supposedly the second best in the country) I hoped that another magnificent city in the north would have an awesome Nando’s and be able to represent the Nando’s of the North!

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, August 18, 2011
Time of Day: 
Mid-afternoon or Late Evening
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Just down the road from the Jorvik Viking Centre is this pretty modern Nando's (inside). With it being in York City Centre, parking can be at premium depending on where you park. I paid £5.40 for 3 hours at Union Terrace car park - and other car parks, such as the one at the foot of Clifford's Tower, will be more. Great parking locations though, just a few minutes to wherever you need to be in York.

rob88's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Monday, June 6, 2011
Time of Day: 
Weekday Dinner
Rating: 
3 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I have been to this Nandos many times and felt that a re-rate was in order. I find it to be the worst Nandos I have been to. I am never recognised despite going numerous times a week. The chip portions are pretty shoddy compared to all other Nandos. On the last occasion, they had 50 children upstairs who came in it once. Now I expect this to slow things down, but they then made us stand up instead of sitting at one of the 4 free tables downstairs.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
Date of Last Visit: 
Saturday, November 20, 2010
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Every time I have been to this nandos the service has been excellent and never had to wait too long for food... Bar rush hour which is expected

James RYN's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, November 11, 2009
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

On a visit to my friend at York University, I couldn't not visit this town's local Nando's. It is found in the city centre, and is quite a big branch, with tables spread across two floors, and ordering tills on both. We were sat upstairs and ordered reasonably quickly with no trouble.

rob88's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
Date of Last Visit: 
Tuesday, July 14, 2009
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Parking by Clifford's Tower.