Spitalfields (Average rating: 3.67)

 
Parking is difficult in central London but if you go during an evening or weekend you may find cheap parking closeby.
 
Lifetime Ratings (50+ Combined Visits from 6 Nandoers):

 

Friendliness of Staff

Speed of Service

Quality of Food 

 Decoration and Cleanliness

Rating

3.5

4.17

3.5

3.5

Meaning

Not bad. Did everything I asked of them

Some conversation had begun

Average - Just as you would expect

Very clean, newly furnished, impressive artwork and lighting

 
 
Individual Ratings:
 
Submitted by: Marc Joss 
 
Date of last visit:    Tues 23/08/11
 
Number of visits?:  2-5 visits!
 
How busy was it?   Half full
 
Time of day?  Weekday lunch
 
Additional comments: Spitalfields Nando's is not located in the complex itself where you will find various food chains such as Las Iguanas, Wagamamas and La Tasca. Why not coincide lunch with a mooch about Spitalfields Market which can cater for all tastes in terms of clothing and jewellery.
The front part of the branch was reasonably busy on this Tuesday lunch time although the back (with lots of high tables for two with stools) was almost empty.
We were warmly welcomed by Kuba who was interested to hear about the website. Even though there was a queue of around 6 people to place our order, it moved quickly as other members of staff noticed and opened up other tills. I was with affiliate Sophie on this visit and we were both licking our lips at the prospect of a whole chicken with a range of sides. The food arrived within 10 minutes and was just as we asked.
I was unable to find any extra extra hot sauce, however, but a member of staff soon came to the rescue and brought it to the table along with some mayonnaise.
One negative aspect which I picked up on (and was not the only person to do so) was the state of the cutlery. I looked at 4 knives before finding one which had been adequately cleaned and I noticed that another man actually gave a handful of unclean knives to a Nandoca as he had clearly had the same problem. For that reason, cleanliness is a 2 but decor is a 4 leaving an average of 3. There is no excuse for dirty cutlery at the end of the day. As for the decor, the huge red heart which greets you on arrival gives this branch a romantic feel (not that that was relevant on my visit) as do the groups of red lights in heart formation above the tills and opposite the sink.
The food itself was excellent and I thoroughly enjoyed devouring my half chicken extra hot, large chips and halloumi. I could have gone for dessert but decided against it on this visit, mainly as a favour to my friend who I didn't want to tempt!
Excellent overall but clean cutlery next time please!

 

Friendliness of Staff

Speed of Service

Quality of Food 

 Decoration and Cleanliness

Rating

4

4

4

3

Meaning

Good stuff. Very polite

5 - 10 mins - Some conversation had begun

 Above average - noticeably tastier than normal

Standard Nando's, nothing bad, nothing exceptional

 
Submitted by:  Tom Hays
 
Date of Visit:    31/03/11
 
Number of Visits?:  2 - 5 visits
 
Additional Comments:  The quality of the chicken literally made me dribble.If I didn't have to be back at work I would of ordered again which one of my party agreed with.I am going back tomorrow for lunch for the new flame grilled butterfly chicken...again.

 

Friendliness of Staff

Speed of Service

Quality of Food 

 Decoration and Cleanliness

Rating

4

4

5

3

Meaning

Good stuff. Very polite

Some conversation had begun

 Nando's fit for a King - The very best

Standard Nando's, nothing bad, nothing exceptional

 
Submitted by:  Huw
 
Date of Visit:    06/02/11
 
Number of Visits?:  My first visit
 
Additional Comments: I don't think I've ever been served so quickly. Good stuff when you're starving.

Friendliness of Staff

Speed of Service

Quality of Food 

 Decoration and Cleanliness

Rating

3

5

3

3

Meaning

Not bad. Did everything I asked of them

<5 mins - I had only just got back with my cutlery and sauce

 Average - just as you would expect

 Standard Nando's, nothing bad, nothing exceptional

 
Submitted by:  Bablu121
 
Date of Visit:    27/12/09
 
Number of Visits?:  10-50 visits
 
Additional Comments: Overall a nice place to eat at, check it out.

Friendliness of Staff

Speed of Service

Quality of Food 

 Decoration and Cleanliness

Rating

3

4

3

4

Meaning

Not bad. Did everything I asked of them

Some conversation had begun

 Average - just as you would expect

Very clean, newly furnished, nice atmosphere, well organised sauces

 
Submitted by:  Jamzieuk
 
Date of Visit:    02/12/09
 
Number of Visits?:  10-50 visits
 
Additional Comments: Love this Nandos, clean, fresh, well organised, well decorated. Service is friendly and professional with big smiles and always quick.
Food is fresh and piping hot and staff very solicitous, all in all like it the most of my nearby Nandos. Could teach the Stratford branch a lot about customer service, cleanliness and generally being a good branch.

 

Friendliness of Staff

Speed of Service

Quality of Food 

 Decoration and Cleanliness

Rating

4

4

4

4

Meaning

Good stuff. Very polite

Some conversation had begun

 Above average - noticeably tastier than normal

Very clean, newly furnished, nice atmosphere, well organised sauces

 
Submitted by:  Marc Joss
 
Date of Visit:    07/08/09
 
Number of Visits?:  1st visit!
 
Additional Comments: My chicken leg looked malformed and there was not enough meat on it but luckily I felt satisfied on completing the meal.

 

Friendliness of Staff

Speed of Service

Quality of Food 

 Decoration and Cleanliness

Rating

3

4

2

4

Meaning

Not bad. Did everything I asked of them

Some conversation had begun

Quite disappointing - seems rushed, may have some parts burnt, luke warm

Very clean, newly furnished, nice atmosphere, well organised sauces

 
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