Altrincham - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, May 13, 2023
Time of Day: 
Weekend Lunch
Rating: 
2.13 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nando’s is usually a favourite- first time in this branch - would not go back or recommend. Disinterested staff freezing cold food which I sent back only for it to be replaced with Luke warm food in a freezing cold straight from the fridge pita bread. Couldn’t be bothered complaining again. The very young manager was more interested in his new shirt than anything else. Nobody came to check whether the food was ok - was not given one of the chicken table markers on being seated which is picked up when a staff member checks everything is ok. Both of us let half of our food which has never happened before in Nando’s. All in all terrible.

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