Amanzimtoti - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Empty
Time of Day: 
Weekend Dinner (Inc Friday)
Date of Last Visit: 
Friday, January 17, 2020
Rating: 
2.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

I arrived at Nandos Westville Mall around 21h10, 17/01/2020, I was ignored for few minutes while Phelokazi and her colleague were chating. She eventually took my order which was Full chicken 1/2 mild and 1/2 tangy tomatoe and spinach. She wss still chating to a colleague while taking my order. After waiting for about 20 minutes order was ready when I checked I find that she took the order wrong as always. I had to wait for another 10 minutes to get a tangy tomatoe flavour. Phelokazi is rude abd has bad attitude, if you are serious about business, you must teach her customer care and what it means to be on front line.

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