Friendliness of Staff:
1 (Rude. Where is the Nando's spirit?)
Speed of Service:
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food:
3 (Average - just as you would expect)
Decoration & Cleanliness:
3 (Standard Nando's, nothing bad, nothing exceptional)
This is a top tier Nando's, in the top 5 in the country for sure (& I've eaten at a few). We're here at least once a week, the negative reviews, I can only assume, are people who don't know how to order Nando's. The other issue they will be complaining about is the price - this is a premium quality product. If you're on a tight budget this isn't your spot!