Beckenham - Rocketeer Review

Rocketeer's picture
How Helpful?: 
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Author: 
Number of Visits: 
50+
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, February 28, 2016
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The service and the nandos experience is slowly diminishing here. The previous visits have resulted in our apperteasers (starters) arriving together with the main course or even on one occasion, arriving after we were almost finished our main course and we asked for the starter as they had forgotten to add it to the order! Last night, I was told sorry, we haven't got any wings for the wing roulette ready for the next 10 mins!!! Wow, is this really a chicken joint?? No chicken available???? WTF? Imagine going to KFC and being told they have no chicken ready? I have a saying..... You can sack any member of any corporation from the CEO right down to the cleaners by simply spending your money elsewhere. I feel that's what I plan to do and nandos is NOT the cheapest option, but you pay for the experience. WHERES THE EXPERIENCE??!! WHERE I ASK, NANDOS?!

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