Belmont - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Time of Day: 
Weekday Lunch
Date of Last Visit: 
Sunday, August 13, 2023
Rating: 
1.13 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

The service and food were extremely disappointing. It has definitely made me reconsider eating at Nando's again. They got our order wrong and when we explained that to the staff they couldn't have cared less and did not bother to correct the order. We had to wait well over 40 mins for our food and when we did finally receive it after asking them multiple times where it was, it was burnt and cold. Would not recommend, save your time and money and go elsewhere.

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