Belridge Forum - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Time of Day: 
Weekday Dinner
Date of Last Visit: 
Thursday, May 24, 2018
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Been eating at Nando's for years - food is good - always eat a standard "Chicken Burger meal Hot"
Trouble is, lately I am asked so many unnecessary questions at the counter when all I want is a "Burger meal Hot"
There is nothing more I can add to the conversation but I still get asked all these same questions like "which roll" ?
Unfortunately I still do not know the answer to that one ?
And behind me, customers will be waiting patiently as all the long winded questions are regurgitated over and over again?

Suggestion: If a customer knows what meal he or she wants and tells you, then drop all the unnecessary questions.
The line will also move a lot faster and everyone will be less frustrated

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