Birmingham - Bullring - Anonymous Review

Myself and 5 friends arrived for a meal approx 8pm. They did explain that food may be a half hour wait. The food arrived quicker than anticipated. However my friend had paid extra for halloumi cheese with her meal and it was not present. We informed a waitress. 10mins later nothing. We informed another waitress, 10mins later nothing. We then see the first waitress leave the restaurant (obviously end of her shift ) i then proceeded to find the second waitress who was sat down with other colleagues. I asked what had happened with this "halloumi" cheese. She then said she would sort it out. 10mins later nothing. At this point my friend had almost finished her meal. We asked again this time at the till and told another waitress. Finally after 5mins the halloumi appeared x2. The first the blonde waitresses were nowhere to be seen and a a new member of staff apologised. It was just disappointing. I doubt I'll ever return after this experience of incompetence.