Birmingham - Bullring - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, August 3, 2020
Time of Day: 
Weekday Dinner
Rating: 
2.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We had an awful experience! The staff were so rude and all looked like they wanted to be somewhere other than here! Their was a wait on food that we were unaware of becasue we weren’t told. We had to get our bottomless coke 3 times becasue it was flat and when we asked the staff to replace they just walked off!None of the staff were apologetic and their was such a lack of communication it was a joke. Also we’re in the middle of a pandemic and none of the chefs were wearing face masks and the staff on the floor had them just covering their mouth!I’ve never had a bad experience at Nandos before but this just makes me not want to come back!

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