Birmingham - Mailbox - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, March 27, 2023
Time of Day: 
Weekday Lunch
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Came to this Nandos as usually we love Nandos. The cutlery was filthy. The chicken was cold like it had been cooked a little while agai waiting for people to arrive. Service was average at best, and worst of all, £12 was added on at the til as tax! So I ended up paying £12 more for my food than what was on the menu price! Very overpriced for what we received. We asked for water on the table and was told they didn't do that. The only service that was received was bringing food to the table.

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