Birmingham - Resort World - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, January 8, 2018
Time of Day: 
Weekday Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Quite disappointing for a first time visitor. Ordered 2x 1/2 chicken, chips and garlic bread and
1x nandinos chicken strips, chips garlic bread
Wrong Children’s meal sent out. We received chicken wings. Staff pleasant enough and cooked the correct meal but this was left on the hot plate. The restaurant was quiet so not sure why it took for me to approach hot plate and ask the chef. Ended up taking the meal to table myself. The children’s Chicken was ordered as plan but still had a heat intensity which was left uneaten

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