Birmingham - Star City - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, June 22, 2019
Time of Day: 
Weekday Lunch
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I’m writing this as I’m very unhappy with my experience today. I understand it’s a busy Saturday however I have only ordered 2 items for take out, it’s been 40 minutes and I have already asked 3 times and was told each time they’re ‘just doing it now’. I’m very disappointed and won’t be visiting again.

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