Birmingham - Star City - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, June 27, 2019
Time of Day: 
Weekday Dinner
Rating: 
2.25 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The staff did not come up to us ONCE to ask if we were alright and if we were enjoying the food. I found this quite rude and disappointing as at other Nando's restaurants the service was AMAZING. The orders got mixed up and we had to wait a while for our food, even though there was an average amount of people. Overall I don't think I'd go back to this location as I think the service could be improved.

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