Birmingham - Star City - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Wednesday, July 27, 2022
Time of Day: 
Weekday Dinner
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Was told 20 min wait for a table for 3, 55 mins later i was called in to be seated. 35 mins for food to arrive after order. With these kind of times i will no longer be coming to this venue. Especially when there was 4 2 seater tables empty during the entirety of our wait to be seated. Put 2 tables together and get customers seated instead of leaving empty in case a table for 2 comes in. Very frustrating and no logic to it

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