Blackburn

Average Rating: 
3.59 / 5

Staff: 
Average: 2.6 (5 votes)
Speed: 
Average: 3 (4 votes)
Decoration: 
Average: 3.7 (3 votes)
Food: 
Average: 3 (4 votes)
Peel Centre
Peel Retail Park
BB1 1DG
01254 660268
Halal: 
Yes
Nearby: 
The Peel Centre is still being finished, so most of the ground floor is empty except for Nando's. If you come through the underpass then Blackburn train station is just a minute's walk away.
Parking: 
This Nando's is located on the sprawling retail and leisure complex that is home to the Grimshaw Retail Park, the Towns Moor Retail Park and the Peel Retail Park. You can generally park anywhere (for free) across this large sprawling site and easily walk to Nando's, but head for the Vue Cinema and the Nando's is in the same building next to the DW Sports Fitness.
Gallery
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, January 22, 2024
Time of Day: 
Mid-afternoon or late evening
Rating: 
2.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Jack ~ went above and beyond for us wanted to get my son crayons and paper, he couldn't do enough - lovely young lad. An asset to nandos and deserves credit. Rook photos.
Dunno his name - chews gum lol - took order and was polite as anything.
The food was highly disappointing however the chicken was dry - Chips were cold and soggy and the coleslaw wasn't good at all.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Monday, May 22, 2023
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great and amazing customer service by the staff member named Josh. so polite and friendly. Thank you so much for an exceptional service.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Thursday, April 6, 2023
Time of Day: 
Mid-afternoon or late evening
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nadeem was exceptionally welcoming and provided amazing service. Thank you

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Wednesday, April 5, 2023
Time of Day: 
Mid-afternoon or late evening
Rating: 
1.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nothing! Rude manager. Said they accommodating people who are fasting. While process was a joke. We were fasting too. Empty tables. Manager had no right to say as we have kids it would be late. 1 hour wait. Terrible service. Manager name nadeem. Everytime we come we let down so.we travel further to the city nandos

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Sunday, March 19, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Had to wait over 25 mins for food once sat and ordered

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, April 24, 2022
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Had a rainbow salad, chicken, sweet potato wedges and half a chicken.
Was really pleased with the service and the staff were extremely accommodating considering the fact they were really busy. I was suprised and extremely satisfied.
Could not highly recommend this Nandos, would say it's the best.
Considering I've visited the one in Bolton and Salford Quays I would say this is by far the best service ever.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Date of Last Visit: 
Wednesday, December 1, 2021
Time of Day: 
Mid-afternoon or late evening
Rating: 
2.5 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Sharing platter restaurant was cold just like the food would not recommend toilets disgusting both blocked with paper and shit horrible

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, September 9, 2021
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

As always the food and service was outstanding. But today, the staff were absolutely exceptional and went above and beyond. Thanks everyone ☺

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Friday, July 17, 2020
Time of Day: 
Weekday Dinner
Rating: 
2.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Gum under the table, sticky tables, menus dirty.
If this was my first nandos ever l, I would never have one again

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, February 16, 2020
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had the house salad with chicken breast The most disappointing meal I've ever had , tasteless , ,and the chicken breast was

actually half a chicken breast, very meagre portion , salad wilted and unappetizing. I was one of a family party of 18 people

celebrating an 18 th birthday. The beer did not go down well either in taste or price.. fortunately the one positive comment I can

make is that the staff seemed reasonable !!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, December 14, 2019
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.63 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This is by far the worst nandos branch Iv ever visit. I eat at nandos every other week. Been to so many different branch. Iv most of the time ask for half a chicken with both breast pieces that’s been fine no problem in the past. Came to the one in black and was told that I can’t have both breast lice unless I order a full chicken !!! I ask why he said because he said no.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, September 26, 2019
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Kiran who was working there was exceptionally polite and smiley she gave me and my friends a good welcome and made sure are food was good

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Thursday, August 29, 2019
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had ordered something different that my usual, the wrap it was nice and I had ate some but it wasn’t my best, wanted to give a shoutout to staff member Jodie for exceptional service and made sure I’d don’t go without a full stomach, giving me a takeaway of my usual. Felt more than looked after and came back the next day.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, October 5, 2018
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Had a wonderful experience at nandos. Was very well taken care off. Staff were exceptional and especially one staff member stood out her name was kiran she was well mannered and very welcoming. She made sure everything was upto standards and overall a wonderful addition to the nandos team

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, August 10, 2017
Time of Day: 
Weekday Dinner
Rating: 
3 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

full platter for 2 and childs meal ... food was cooked and tasted fine really enjoyed it ... as for the staff there was no organisation and to have them stand over the counter watching people eat and making fun of customers was awful it made me very un comfortable...there was no signs for self service on cutlery sauces and napkins nobody was sure wete to get these from nothing was explained at counter .

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Friday, March 17, 2017
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Absolutely stunning restaurant. Staff extremely friendly and welcoming. Will certainly be coming again. Yet another outstanding restaurant, thank you Nando's

Ryan's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Sunday, February 26, 2017
Time of Day: 
Weekend Lunch
Rating: 
2.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Stopped into Blackburn on my way from up North. This Nando's is located on the sprawling retail and leisure complex that is home to the Grimshaw Retail Park, the Towns Moor Retail Park and the Peel Retail Park. You can generally park anywhere (for free) across this large sprawling site and easily walk to Nando's, but head for the Vue Cinema and the Nando's is in the same building next to the DW Sports Fitness.

Marie Longworth's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Marie Longworth
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, February 18, 2017
Time of Day: 
Weekend Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

What a lovely gesture from Nando's to invite staff family members to have a VIP day ahead of the opening day. The restaurant has the wow factor and the staff do too- you really would not have guessed they were only a week into training! Well done to the managers and trainers and buddies you have created a fab team. Friendly, welcoming, helpful and the food was delicious! Proud that my son has joined such an amazing company xxx