Brent Cross - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 5 (4 votes)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, December 18, 2021
Time of Day: 
Weekend Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I have been to your establishment many times across the country. Due to your reduce menu, I went for the beanie wrap - if would be highly appreciated if you could bring back the Butternut Squash & Sweet Potato wrap! And my boyfriend had 4 quarter chickens.
As per usual, the staff were extremely friendly and went one step beyond which is not expected. Hence i feel i need to write this. One individual, Cayden, I believe, helped us when the mobile website would not take our order. He opened a til and when we went back to our table he brought over cutlery, napkins etc. and throughout our time he kept checking in to make sure everything was perfect as well as clearing any used plates. I did not know that your establishment did cheesecake, as Cayden informed us you did, we just had to take a slice away with us.
Overall standard was excellent, we witnessed other customers leaving and straight away the staff were ensuing it was covid secure for the next customer. This is an excellent sign for us so we knew our table had been made covid secure before we sat down.

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