Brent Cross - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, March 16, 2023
Time of Day: 
Weekday Lunch
Rating: 
2.63 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The lady by the entrance called Nina very rude, unprofessional and telling customers that she is deciding where people will sits despite the kind requests of the customer to find an appropriate sit for the child. It is very disappointing to see the lack of professionalism and customer service by your employees.

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