Brighton - Marina - Anonymous Review

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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
Date of Last Visit: 
Saturday, May 21, 2022
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Me and my mates ordered at the till however not everything we asked for came and we later realised when asked it wasn’t processed through the bill however we was still missing some of the dishes/sides from what was processed.After speaking to staff they provided the sides that was meant to be recieved that we didn’t get and we had to re order and pay for what was processed when we originally had spoken. By this point some of us were eating and the rest had nothing still and whilst we weren’t expecting it for free as it wasn’t processed to the hill we expected their food to at least be pushed to the front but they had to sit their waiting another 25 minutes for the food to come whilst the rest of us were all finished. Very disappointing experience

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