The Brunswick - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, August 16, 2019
Time of Day: 
Weekday Lunch
Rating: 
2.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

My salad was frozen, I told the waiter and then the manager came, he was very angry and rude and said they don't freeze the salad. It had ice crystals in it I told him to try it but he just took it away angrily and he basically brought me the same salad a minute later saying that it's new. All 6 of us thought he was rude and we heard him be rude to other customers as well. Not coming back here again rudeness really ruins my day.

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