Cambridge - Retail Park - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, April 2, 2019
Time of Day: 
Weekday Dinner
Rating: 
2.63 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Bad service - no one smiled. Stress of the team and working environment was clear to see. Staff asked my kids to prove that the dessert they were asking had been paid for. In bad taste. Truly. Shameful. Perhaps the team can visit one of the London branches to learn more about customer service and just being nice.

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