Chadwell Heath - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Half Full
Date of Last Visit: 
Monday, June 12, 2023
Time of Day: 
Weekday Dinner
Rating: 
2.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Queued for more than 30 minutes to place a take away order while the lady working on the till nervously served one customer for more than 15 minutes. After a lengthy time we managed to place our take away order and then we waited another 40 minutes for the food. When we asked we were informed that the order had been incorrectly entered as eat in and it was given to table 11. We had to wait some more to get our food after which we got a curt apology. The worst service that we have ever received from a Nandos!!!!

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