Cheltenham - Southland - Anonymous Review

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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Time of Day: 
Weekday Dinner
Date of Last Visit: 
Thursday, November 28, 2024
Rating: 
1.88 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

I placed an order through uber eats at 8.30pm on a priority basis. It showed 40 to 50min. 9.45pm my order wasn't ready, the uber driver was told it would take another 30min which will take it to 10.15!!! How ridiculous is this??? Absolutely terrible service. I had to cancel the order and my family went to bed hungry. Never ordering from Nandos Southland ever ! Stay away from them

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