Clarkson - Ocean Keys - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
10 - 25 minute wait
Time of Day: 
Weekday Dinner
Date of Last Visit: 
Saturday, November 3, 2018
Rating: 
1.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

We ordered online and arrived at the time specified to be told our order had been taken away by someone else.
They offered to make us a new order. But while this was being made, about 10-15 min after our first food had been ready, the UberEats guy came back with our order having been given the wrong one so they just gave us the old food with new chips. The burgers were soggy and stone cold by this time. Not impressed. If you have offered to make us new food after you misplaced our original order and made us wait 15 minuets, don't give us the old, cold crap. Very unimpressed.

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