Colchester - Tollgate - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
Date of Last Visit: 
Friday, January 14, 2022
Time of Day: 
Mid-afternoon or late evening
Rating: 
1.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We had a Nandos delivery, was thoroughly enjoying until my wife found a partly crushed snail within the salad! Reported and was told we would be contacted by Nandos thus did not happen, contacted Nandos direct and received an email asking for receipt number and they would investigate. Never had any satisfactory response/compensation. Absolutely disgusting

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